{"id":2321,"date":"2021-04-21T10:43:30","date_gmt":"2021-04-21T08:43:30","guid":{"rendered":"http:\/\/www.cmz.it\/web\/trademark-policy-2\/"},"modified":"2024-06-12T14:34:30","modified_gmt":"2024-06-12T12:34:30","slug":"general-terms-of-supply","status":"publish","type":"page","link":"https:\/\/www.cmz.it\/en\/general-terms-of-supply\/","title":{"rendered":"GENERAL TERMS OF SUPPLY"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knr84yq4-285284bb01139e1bfe1970cf41d7cec7\">\n.avia-section.av-knr84yq4-285284bb01139e1bfe1970cf41d7cec7 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-knr84yq4-285284bb01139e1bfe1970cf41d7cec7 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap fullsize'   data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2321'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l7kggajg-639118c36985e47722df48ad03dee8eb\">\n#top .av-special-heading.av-l7kggajg-639118c36985e47722df48ad03dee8eb{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-l7kggajg-639118c36985e47722df48ad03dee8eb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l7kggajg-639118c36985e47722df48ad03dee8eb .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-l7kggajg-639118c36985e47722df48ad03dee8eb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l7kggajg-639118c36985e47722df48ad03dee8eb av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >GENERAL TERMS OF SUPPLY FOR HARDWARE <span class='special_amp'>&amp;<\/span> SOFTWARE<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-5c11-f6d12fbba2396ba55e86428cef6682df main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2321'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-klkrdz04-9fcbb997be630965e543a193155d351c sc-av_one_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klkrdz04-9fcbb997be630965e543a193155d351c\">\n.flex_column.av-klkrdz04-9fcbb997be630965e543a193155d351c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-klkrdz04-9fcbb997be630965e543a193155d351c av_one_fifth  avia-builder-el-3  el_before_av_three_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13h49-9e54270a912feb005df0c43251a7e0d7\">\n.flex_column.av-13h49-9e54270a912feb005df0c43251a7e0d7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-13h49-9e54270a912feb005df0c43251a7e0d7 av_three_fifth  avia-builder-el-4  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p><section  class='av_textblock_section av-klkrhkcu-0f3d47ff79c770d68c0ada7e3a75b1f3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>These general terms of supply are intended for all sales offers and all sales made by CMZ Sistemi Elettronici S.r.l. (CMZ) towards a purchaser company (Customer). All sales realized by CMZ are ruled exclusively by the following General Terms of Supply; any clause or sale condition issued by the Customer declines if it conflicts with following conditions.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l7ki9rnt-df1f7f0f636873999e83e0e24b785497\">\n#top .av-special-heading.av-l7ki9rnt-df1f7f0f636873999e83e0e24b785497{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l7ki9rnt-df1f7f0f636873999e83e0e24b785497 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l7ki9rnt-df1f7f0f636873999e83e0e24b785497 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l7ki9rnt-df1f7f0f636873999e83e0e24b785497 av-special-heading-h4  avia-builder-el-6  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >1. FEATURES OF PRODUCTS<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-16-8d44a6bd2eb5e772a5445eb74b471dcb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>1.1.<\/strong> Through the purchasing order, the Customer confirms to have carefully examined the technical, functional and aesthetic features of the goods and to consider them suitable for the use these are intended directly or indirectly. The Customer undertakes not to apply any modification to the product and to respect its correct terms of use, while declaring to know them.<\/p>\n<p><strong>1.2.<\/strong> The Customer acknowledges that the product supplied includes a software whose intellectual property is owned by CMZ. This software is free granted even when given in assignment to third parties. If in the software there are parts given to CMZ by third parties, the valid conditions are described in the software manual.<\/p>\n<p>For all other Terms referred to Software and system Firmware, please see our Software Terms.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lph1cyg0-df987ea50a7e09807e25257296ab7e04-wrap avia-button-left  avia-builder-el-8  el_after_av_textblock  el_before_av_heading '><a href='https:\/\/www.cmz.it\/en\/general-terms-of-supply\/#software'  class='avia-button av-lph1cyg0-df987ea50a7e09807e25257296ab7e04 av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-left avia-color-theme-color'   aria-label=\"Go to Software Terms\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue832' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Go to Software Terms<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjwg0h-cbeaecd5dd488d359862674a0161ccfa\">\n#top .av-special-heading.av-mjwg0h-cbeaecd5dd488d359862674a0161ccfa{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-mjwg0h-cbeaecd5dd488d359862674a0161ccfa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-mjwg0h-cbeaecd5dd488d359862674a0161ccfa .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-mjwg0h-cbeaecd5dd488d359862674a0161ccfa av-special-heading-h4  avia-builder-el-9  el_after_av_button  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >2. ORDERS ACCEPTANCE <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-15-13ca4b9e698c14e6cb93318baaee6551 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>2.1.<\/strong> The orders acceptance is valid only in written form. Orders must be sent to cmz@cmz.it<\/p>\n<p><strong>2.2.<\/strong> The orders issued by the Customer must always indicate the offer number, the exact description of the goods with product code, quantity, unit and total price, payment and delivery terms, delivery address and eventual further instructions for the consignment.<\/p>\n<p><strong>2.3.<\/strong> The order is considered accepted by CMZ when the Customer receives the order confirmation issued by CMZ. In case the order is preceded by an offer issued by CMZ, the offer must be considered valid within a maximum of 60 days unless otherwise indicated. The sales agreement is in any case considered definitive when the order confirmation is issued by CMZ.<\/p>\n<p><strong>2.4.<\/strong> The sales is concluded through the order confirmation issued by CMZ; if missing, current laws will be applied. The supplies include only what has been expressly specified in the order confirmation, or what has been agreed in writing.<\/p>\n<p><strong>2.5.<\/strong> The Customer has the right to cancel or modify an order within 48 hours from the receipment of the order confirmation. After that time, CMZ reserves the right to refuse any variation and\/or to charge an amount for an already partial execution.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k3fn8h-a70d1f071ed91bb1966a9b68f0f45c2c\">\n#top .av-special-heading.av-k3fn8h-a70d1f071ed91bb1966a9b68f0f45c2c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-k3fn8h-a70d1f071ed91bb1966a9b68f0f45c2c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-k3fn8h-a70d1f071ed91bb1966a9b68f0f45c2c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-k3fn8h-a70d1f071ed91bb1966a9b68f0f45c2c av-special-heading-h4  avia-builder-el-11  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >3. PRICING<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-14-e0f71aa779284f0419caa20fe34745cf '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>3.1.<\/strong> The minimum invoice amount is of 150,00 \u20ac net.<\/p>\n<p><strong>3.2. <\/strong>The prices of the goods are indicated in the order confirmation and, if not differently specified, they are intended expressed in Euros, net of VAT. They include packaging suitable for delivery. The shipping costs, if not differently specified, are always excluded and will be charged to the Customer.<\/p>\n<p><strong>3.3. <\/strong>CMZ may modify or revoke, at any moment, the prices indicated in the offer or in the price lists. Eventual changes to the prices may however occur if the costs of the materials will increase and will be communicated in advance to the Customer within a reasonable time. For current orders, the revision will have to be accepted in any case.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1veqwh-8898180366e8695da208d7dfa2ff7e20\">\n#top .av-special-heading.av-1veqwh-8898180366e8695da208d7dfa2ff7e20{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1veqwh-8898180366e8695da208d7dfa2ff7e20 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1veqwh-8898180366e8695da208d7dfa2ff7e20 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1veqwh-8898180366e8695da208d7dfa2ff7e20 av-special-heading-h4  avia-builder-el-13  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >4. PAYMENT <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-13-29abc55c618a4a4c2409235262b7b7f6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>4.1. <\/strong>Payment terms are mandatory. Payments must occur in the terms as indicated in the invoice or in other accounting document issued by CMZ.<\/p>\n<p><strong>4.2.<\/strong> CMZ keeps the authority to:<\/p>\n<p>a) modify the payment terms in case the Customer is insolvent for previous orders<\/p>\n<p>b) agree further payment extensions with banking guarantees.<\/p>\n<p><strong>4.3. <\/strong>The Customer cannot, for any reason, promote actions or counterclaims against CMZ or raise exceptions for eventual breaches of contract by CMZ. Eventual deviations from this prohibition will have to be approved by CMZ.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hx07pt-56cb155518bfc03dc9a9a8e1ca271637\">\n#top .av-special-heading.av-hx07pt-56cb155518bfc03dc9a9a8e1ca271637{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-hx07pt-56cb155518bfc03dc9a9a8e1ca271637 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-hx07pt-56cb155518bfc03dc9a9a8e1ca271637 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-hx07pt-56cb155518bfc03dc9a9a8e1ca271637 av-special-heading-h4  avia-builder-el-15  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >5. LATE OR MISSING PAYMENT<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-12-500e4e458b35060185e621246d7654be '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>5.1.<\/strong> The delay in the payment of invoices, even partial, will cause the immediate effect of the charge interests.<\/p>\n<p><strong>5.2. <\/strong>The delayed or missing payment of the invoices authorizes CMZ, without prejudice to any other action, to request the advance payment of other supplies or to consider the agreement suspended or solved, or to suspend or delete other ongoing agreements, and the Customer will not have any right to demand compensation or reservation indemnity. The Customer is obliged to compensate all damages due to missing execution of the agreements.<\/p>\n<p>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fr37s1-a49d76bd47b9277769f1b64b9df4ba8c\">\n#top .av-special-heading.av-fr37s1-a49d76bd47b9277769f1b64b9df4ba8c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-fr37s1-a49d76bd47b9277769f1b64b9df4ba8c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-fr37s1-a49d76bd47b9277769f1b64b9df4ba8c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-fr37s1-a49d76bd47b9277769f1b64b9df4ba8c av-special-heading-h4  avia-builder-el-17  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >6. DELIVERY DATE<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-11-0d255b53f6609f4affed837933cf582e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>6.1.<\/strong> The delivery dates of the goods are valid from the date of order receipment, they are calculated in working days and they\u2019re always indicative. Goods are considered delivered when ready for collection and put at disposal to the Customer, the Carrier or Shipping agent.<\/p>\n<p><strong>6.2.<\/strong> CMZ will fulfill the orders in the time agreed considering its organizational and commercial needs, even with separate deliveries which since now the Customer agrees to accept. The reduction of ordered quantities will be responsibility of the Customer who is however committed to their collection.<\/p>\n<p><strong>6.3.<\/strong> In case of eventual delay, no penalty will be refunded to the Customer. In case CMZ handles with delay the deliveries agreed in the order, the Customer will not delete the purchase order or return eventual goods already despatched related to the same order.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eb12n5-db64c3a9236cdc47aa0d08d93d24b2c8\">\n#top .av-special-heading.av-eb12n5-db64c3a9236cdc47aa0d08d93d24b2c8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-eb12n5-db64c3a9236cdc47aa0d08d93d24b2c8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-eb12n5-db64c3a9236cdc47aa0d08d93d24b2c8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-eb12n5-db64c3a9236cdc47aa0d08d93d24b2c8 av-special-heading-h4  avia-builder-el-19  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >7. DELIVERY TERMS<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-10-698b3d920d15b4e312fbec9c58a9a1ce '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>7.1.<\/strong> Goods are delivered to the Customer according to Incoterms\u00ae 2020 agreed between CMZ and the Customer in the commercial offer or according to the standard sales conditions reserved to the Customer. Different or specific delivery terms must always be previously agreed or authorized.<\/p>\n<p><strong>7.2.<\/strong> Unless otherwise agreed, the delivery is intended FCA from CMZ Sistemi Elettronici S.r.l.<\/p>\n<p><strong>7.3.<\/strong> The Customer is responsible for the pick-up delivery of all ordered quantity. Any damages, shortages or rigging of the received materials must be opportunely notified to the Carrier o the Shipping agent (in case of FCA delivery terms) or directly to CMZ (in case of transport at our charge). In case of switches or discrepancies between ordered and received models and\/or quantities, please contact us: cmz@cmz.it<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d0ch3l-ae3b6d747e8882481c5513c0d06e0195\">\n#top .av-special-heading.av-d0ch3l-ae3b6d747e8882481c5513c0d06e0195{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-d0ch3l-ae3b6d747e8882481c5513c0d06e0195 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-d0ch3l-ae3b6d747e8882481c5513c0d06e0195 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-d0ch3l-ae3b6d747e8882481c5513c0d06e0195 av-special-heading-h4  avia-builder-el-21  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >8. WARRANTY <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-9-3c109fcd20e25209bb287f9b11a25e3b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>8.1.<\/strong> CMZ guarantees the goods for the quality of materials, for the manufacturing and for compliance to technical specifications and tests when required. In case of product defect within the warranty period, CMZ after preventive analysis will provide the replacement or repair of the products at its premises.<\/p>\n<p>Eventual damages due to missing productions will not be paid by CMZ. The Customer will not have the right to deduct any sum for injury directly from the payments that will have to be made for current or already occurred deliveries.<\/p>\n<p><strong>8.2.<\/strong> In case CMZ is required to make the intervention under warranty outside its premises, all labor and travel costs will be on exclusive charge of the Customer.<\/p>\n<p><strong>8.3.<\/strong> Unless otherwise indicated in the offer or in the order confirmation, the warranty covers 24 months for Hardware and 12 months for Software of any kind, from the delivery date or the testing date if this is specified.<\/p>\n<p><strong>8.4.<\/strong> Warranty is effective only for goods directly purchased from CMZ or its authorized distributors.<\/p>\n<p><strong>8.5.<\/strong> CMZ shall be liable only for damages directly caused by its own negligence. CMZ shall under no circumstances be liable whether in contract, tort or otherwise for any indirect, immaterial or consequential loss or damage whatsoever, including, without limitation, loss of business operation, loss of use, loss of anticipated business or profit, or any other financial or economic loss even if foreseeable and resulting from CMZ\u2019s negligence.<\/p>\n<p><strong>8.6.<\/strong> The Customer \u00a0acknowledges that the unauthorized manipulation of every software leads to warranty expiration and allows CMZ to take legal procedures to protect its property. Eventual damages caused by manipulation by the Customer are at its expenses and no responsibility shall be charged to CMZ.<\/p>\n<p><strong>8.7.<\/strong> Goods are not accepted for repairs without prior authorization from CMZ. The form for requesting can be downloaded from website <a href=\"http:\/\/www.cmz.it\/repairs\/\">www.cmz.it\/repairs\/<\/a><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b39c29-dc893213c138a54f41bdf213de887d6d\">\n#top .av-special-heading.av-b39c29-dc893213c138a54f41bdf213de887d6d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-b39c29-dc893213c138a54f41bdf213de887d6d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-b39c29-dc893213c138a54f41bdf213de887d6d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-b39c29-dc893213c138a54f41bdf213de887d6d av-special-heading-h4  avia-builder-el-23  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >9. TECHNICAL SUPPORT AFTER SALES<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-8-5d38e094c148eabbad1c428ba99e2137 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>9.1.<\/strong> CMZ has a dedicated office to provide support and consulting to the Customers. The purchase orders received by CMZ from the Customer, if not clearly indicated, do not include any commissioning or after sales activity. For this purpose, a Technical Support Contract must be issued to rule any of these activities, which must be signed by CMZ and by the Customer. In case of no agreement among the parts, CMZ reserves the right to charge the hours\/travels incurred to the Customer. All that is above mentioned is to be intended with exception for products and services under warranty.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xn96p-06691228f8f86f32606bf6fe1e70beb8\">\n#top .av-special-heading.av-xn96p-06691228f8f86f32606bf6fe1e70beb8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-xn96p-06691228f8f86f32606bf6fe1e70beb8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-xn96p-06691228f8f86f32606bf6fe1e70beb8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-xn96p-06691228f8f86f32606bf6fe1e70beb8 av-special-heading-h4  avia-builder-el-25  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >10. IMPROVEMENTS<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-7-3a23ceecc7ef60933d3c553c84d5f0af '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>10.1.<\/strong> CMZ reserves the right to make implementations and technical and\/or aesthetic improvements to its products that, without modify the basic features of the goods and their usability, can make the functioning safer and easier. These discrepancies cannot imply the resolution of the supply agreement.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7bg59d-e56580183bc57fb917d613b2fa6b5b3d\">\n#top .av-special-heading.av-7bg59d-e56580183bc57fb917d613b2fa6b5b3d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7bg59d-e56580183bc57fb917d613b2fa6b5b3d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7bg59d-e56580183bc57fb917d613b2fa6b5b3d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7bg59d-e56580183bc57fb917d613b2fa6b5b3d av-special-heading-h4  avia-builder-el-27  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >11. RETENTION OF TITLE<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-6-191b5756f1c05e9dcded193921270740 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>11.1.<\/strong> The products are intended as sold under reservation of title that will be transferred to the Customer at the moment of their complete delivery.<\/p>\n<p><strong>11.2.<\/strong> The Customer undertakes the obligation to not disclose any notice of which it comes into possession through the supply relationship, that may affect CMZ\u2019s privacy about prices, technologies, materials, schemes, technical solutions and customers names. From information are excluded what is of public domain and what comes from commercial tools and\/or official documents of CMZ. The Customer undertakes the duty to involve its personnel, suppliers and whoever in relation in not spread information. In case it\u2019s noticed and proven a non-compliance to this confidentiality, CMZ reserves the right to suspend any supply as well as to take legal actions.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6cfuw1-a5ae0fad4f1644eaf6a160ba0757c235\">\n#top .av-special-heading.av-6cfuw1-a5ae0fad4f1644eaf6a160ba0757c235{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6cfuw1-a5ae0fad4f1644eaf6a160ba0757c235 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6cfuw1-a5ae0fad4f1644eaf6a160ba0757c235 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6cfuw1-a5ae0fad4f1644eaf6a160ba0757c235 av-special-heading-h4  avia-builder-el-29  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >12. TRADEMARK POLICY<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-5-f05bae1402be962457b4655c039accc9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>12.1.<\/strong> The supplies don\u2019t give to the Customer any faculty about the use, in any way, of the trademark of CMZ Sistemi Elettronici S.r.l., even if made under a contractual permanent or recurrent business relation.<\/p>\n<p><strong>12.2.<\/strong> The Customer must communicate previously and in writing to CMZ marketing office any sales campaign, promotional or advertising activity related to the goods having CMZ trademark, in relation to which the Purchaser ask the authorization to use it, as well as for any other use of the brand (e.g. advertising signs).<\/p>\n<p><strong>12.3.<\/strong> CMZ will evaluate this request for authorization and will agree or disagree, directly or through the society having the property of the trademark. The missing answer to the request, will be intended as denial and will never be intended as silent consent.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3i2df5-8f54665adc3c8881ddff379acdd6f384\">\n#top .av-special-heading.av-3i2df5-8f54665adc3c8881ddff379acdd6f384{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3i2df5-8f54665adc3c8881ddff379acdd6f384 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3i2df5-8f54665adc3c8881ddff379acdd6f384 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3i2df5-8f54665adc3c8881ddff379acdd6f384 av-special-heading-h4  avia-builder-el-31  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >13. FORCE MAJEURE<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-4-794f27c96295b8756c44fc99d402725c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>13.1.<\/strong> Any non-compliance by CMZ will be justified in case of force majeure. The following causes are included: total or partial interruption and\/or suspension of work due to any trade union action or strike including company strikes, malfunctions and\/or stop of production equipment, delays due to suppliers, difficulties in materials supply and transport interruptions.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22sb35-28a8debca205787a55d5c5976414e78b\">\n#top .av-special-heading.av-22sb35-28a8debca205787a55d5c5976414e78b{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-22sb35-28a8debca205787a55d5c5976414e78b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-22sb35-28a8debca205787a55d5c5976414e78b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-22sb35-28a8debca205787a55d5c5976414e78b av-special-heading-h4  avia-builder-el-33  el_after_av_textblock  el_before_av_textblock '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >14. LAW AND JURISDICTION<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-klkrhkcu-3-82fcb2c0a74f18ac879b34565922de4d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>14.1.<\/strong> These General Terms of Supply are governed by Italian law. Any dispute will be settled by the courts of the place in which CMZ registered office is located; the territorial competence is exclusively that of the Court of Treviso.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klkrdz04-18-ba4e35dd4cc431cdfe5bc2330edf1bb7\">\n.flex_column.av-klkrdz04-18-ba4e35dd4cc431cdfe5bc2330edf1bb7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-klkrdz04-18-ba4e35dd4cc431cdfe5bc2330edf1bb7 av_one_fifth  avia-builder-el-35  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-knr84yq4-20-f960a67ff55d9f75e1c926fe83f9e6a6\">\n.avia-section.av-knr84yq4-20-f960a67ff55d9f75e1c926fe83f9e6a6 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#000000;\n}\n<\/style>\n<div id='software'  class='avia-section av-knr84yq4-20-f960a67ff55d9f75e1c926fe83f9e6a6 main_color avia-section-default avia-no-border-styling  avia-builder-el-36  el_after_av_section  el_before_av_section  avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap fullsize'   data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2321'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141\">\n#top .av-special-heading.av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l7khipc7-b6d1666f319deb9bdfb434c397cd8141 av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-37  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >ADDITIONAL TERMS OF SUPPLY FOR SOFTWARE<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='av_section_4'  class='avia-section av-5c11-19-b2ddf964e4d31432d4a743e4205a58a5 main_color avia-section-default avia-no-border-styling  avia-builder-el-38  el_after_av_section  el_before_av_one_full  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2321'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-klkrdz04-2-0829e517b903a2347de0d01547a632c0 sc-av_one_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klkrdz04-2-0829e517b903a2347de0d01547a632c0\">\n.flex_column.av-klkrdz04-2-0829e517b903a2347de0d01547a632c0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-klkrdz04-2-0829e517b903a2347de0d01547a632c0 av_one_fifth  avia-builder-el-39  el_before_av_three_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13h49-17-574c32eedab4ec4dd2c1a139c850fb65\">\n.flex_column.av-13h49-17-574c32eedab4ec4dd2c1a139c850fb65{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-13h49-17-574c32eedab4ec4dd2c1a139c850fb65 av_three_fifth  avia-builder-el-40  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><div  class='avia-button-wrap av-lp17y7uj-e45c3b4d938b7f24df4e4f7bd3e03ade-wrap avia-button-center  avia-builder-el-41  avia-builder-el-no-sibling '><a href='https:\/\/www.cmz.it\/wp-content\/uploads\/2023\/11\/CMZ-LICENCE-GENERAL-CONDITIONS-FOR-SOFTWARE.pdf'  class='avia-button av-lp17y7uj-e45c3b4d938b7f24df4e4f7bd3e03ade av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-center avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Download here the Licence Terms of Supply for Software | 2023\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue832' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Download here the Licence Terms of Supply for Software | 2023<\/span><\/a><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klkrdz04-1-bbdad3237cdb9a50057367e6442fe800\">\n.flex_column.av-klkrdz04-1-bbdad3237cdb9a50057367e6442fe800{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-klkrdz04-1-bbdad3237cdb9a50057367e6442fe800 av_one_fifth  avia-builder-el-42  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_4'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2321'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-79ff81c021393065cee878051452f6a6\">\n.flex_column.av-av_one_full-79ff81c021393065cee878051452f6a6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-79ff81c021393065cee878051452f6a6 av_one_full  avia-builder-el-43  el_after_av_section  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lxbtbxxn-28004619c3778d6298fda90b9aedf7c3\">\n#top .av-special-heading.av-lxbtbxxn-28004619c3778d6298fda90b9aedf7c3{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lxbtbxxn-28004619c3778d6298fda90b9aedf7c3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lxbtbxxn-28004619c3778d6298fda90b9aedf7c3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lxbtbxxn-28004619c3778d6298fda90b9aedf7c3 av-special-heading-h4  avia-builder-el-44  el_before_av_textblock  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Integral part of here above Terms of Supply:<br \/>\nEUROPEAN SANCTIONS AGAINST RUSSIA<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lxbtbhpm-632a8bdcb71550bc809a65f331862e55 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>1. The products of CMZ are subject to EU sanctions against Russia under Regulation (EU) 833\/2014, including but not limited to Art. 3k in conjunction with Annex XXIII of the Regulation, Art. 12g of the Regulation.<\/p>\n<p>2. The importer\/buyer shall not sell, export or re-export, directly or indirectly, to Russia and Belarus, or for use in Russia or Belarus, any goods supplied by CMZ.<\/p>\n<p>3. In the event of a violation of EU sanctions, the importer\/buyer shall indemnify and hold CMZ harmless from and against any claim, proceeding, action, fine, loss, cost, and damages arising out of or relating to any culpable violation of the above obligations. The importer\/buyer shall compensate CMZ for all losses and expenses resulting thereof, in particular the costs and expenses of any possible legal defence as well as any contingent fines or penalties imposed by authorities. This provision shall not lead to a reversal of the burden of proof.<\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2321","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GENERAL TERMS OF SUPPLY - www.cmz.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cmz.it\/en\/general-terms-of-supply\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GENERAL TERMS OF SUPPLY - www.cmz.it\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cmz.it\/en\/general-terms-of-supply\/\" \/>\n<meta property=\"og:site_name\" content=\"www.cmz.it\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-12T12:34:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cmz.it\/en\/general-terms-of-supply\/\",\"url\":\"https:\/\/www.cmz.it\/en\/general-terms-of-supply\/\",\"name\":\"GENERAL TERMS OF SUPPLY - 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